Plan Sponsor and Participant Services
CLIENT SUPPORT FOR PLAN SPONSORS
The Program’s dedicated service teams deliver everything you need to keep your plan running smoothly:
• Online payroll administration
• Loan repayment processing
• Loan default monitoring
• Loan interest rate modeling
• Document services
• Plan amendments and restatements
• Non-discrimination and top heavy testing
• Contribution calculations¹
• Preparation of required notices
• Plan design consulting
• Form 5500 and 8955-SSA preparation
• Plan audit assistance
• Plan Health tool
We also have 70 service standards2 that are agreed to by Program service providers, some at risk of financial penalty.
1 Contribution calculations do not include cross-testing or new comparability. If those calculations are requested, the plan sponsor would need to engage a third party / actuary at their own expense. The Program has negotiated preferred pricing with a third party administrator, as requested.
2 Per the Program Services Agreements with Voya, Mercer and Schwab. As of 1/1/2019.
High touch interaction focused on the needs of Program Plan Sponsors
Our experienced plan administrator support team is ready to answer your questions whenever you have them – by phone or online. The program focuses on the needs of your participants.
Online Education
Personalized Service
Holistic Planning
1 Advisory Services by Voya Retirement Advisors, LLC (“VRA”). For more information, please read the Voya Retirement Advisors Disclosure Statement, Advisory Services Agreement and your plan’s Fact Sheet.
2 Financial Professionals are Investment Advisor Representatives and Registered Representatives of Voya Financial Advisors, Inc. (Member SIPC).