Any changes to investment elections or transfers among investment options can be made either by logging on to the participant’s account through the Program’s website or by calling 800.348.2272.

No. Participants can only perform these transactions online or by telephone.

Yes, by opening a Self-Directed Brokerage Account (SDBA) and transferring funds from the existing investments to the SDBA.  Note that certain restrictions apply since the SDBA is part of a qualified retirement plan. Participants are required to maintain at least $2,500 in the core investment options.

Participant Investment Decisions

Steps with key design

This section will help you assist participants when they want to:

  • Change their investment elections for future contributions,
  • Transfer existing fund balances, and
  • Reallocate existing fund holdings.

With the exceptions noted below, participants may generally make changes as often as desired, but no more than once daily. Participants can make changes to their accounts by:

  • Accessing their accounts through the website, or
  • Calling the Customer Service Center at 800.348.2272, and:
    • Using a touch-tone phone, or
    • Speaking with a Customer Service Associate.

Participants seeking investment advice can refer to the Advisory Services, offered through Voya Retirement Advisors and powered by Edelman Financial Engines®.

Advisory Services provided by Voya Retirement Advisors, LLC (“VRA”). VRA is a member of the Voya Financial (“Voya”) family of companies. For more information, please read the Voya Retirement Advisors Disclosure Statement, Advisory Services Agreement and the Program’s Fact Sheet. These documents may be viewed online by accessing the advisory services link(s) through the Program’s website at after logging in. You may also request these from a VRA Investment Advisor Representative by calling the Program’s information line at 800.348.2272. Financial Engines Advisors L.L.C. (“FEA”) acts as a sub advisor for VRA. FEA is a federally registered investment advisor. Neither VRA nor FEA provides tax or legal advice. If you need tax advice, consult your accountant, or if you need legal advice, consult your lawyer. Future results are not guaranteed by VRA, FEA or any other party, and past performance is no guarantee of future results. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All other marks are the exclusive property of their respective owners. FEA and Edelman Financial Engines, L.L.C. are not members of the Voya family of companies. ©2023 Edelman Financial Engines, LLC. Used with permission.

Processing Investment Decisions

Plan Participant's Role Icon

1. Change investment elections for future contributions or transfer amounts in existing funds, and decide how to complete the transaction: by Internet or by telephone

Plan Participant's Role Icon

2. Access the website and follow the directions or call the Customer Service Center

The Program's Role Icon

3. Process request and send confirmation to participant

Fund restrictions

  • Investors may make not more than one transfer into the International All Cap Equity Fund or the International Index Equity Fund within any 45-day calendar period.
  • Contributions to a Defined Benefit or Cash Balance plan may not be invested in, nor may transfers be made to, the Stable Asset Return Fund.
  • Investment elections for contributions by or on behalf of a participant cannot have more than a 15% allocation to the Alternative Alpha Fund. Transfers into the Alternative Alpha Fund by a participant are limited to 15% of the aggregate unit value of all such participant’s investments as of the time of investment. This limitation is imposed in light of the Alternative Alpha Fund’s investment objectives, non-traditional strategies and non-traditional risks relating to these strategies.
  • Investment elections for contributions by or on behalf of a participant cannot have more than a 95% allocation to the Self-Directed Brokerage Account (SDBA). Transfers into the SDBA are limited such that the participant must always maintain at least $2,500 in one or more of the Program investment options.
  • Mercer Trust Company, as trustee of the Collective Trust, reserves the right to take such additional actions with respect to excessive trading activity in the International All Cap Equity Fund, the International Index Equity Fund or other investment options, such as the rejection of transfer requests, as it may, in its discretion, deem appropriate and in the best interest of all investors to curtail excessive trading.