The Program's service providers will NEVER contact you and ask for personal information by text, email or an unsolicited phone call. This includes unsolicited calls that ask you to obtain or provide a one-time passcode.

Education Resources

Voya’s S.A.F.E.® Guarantee

The Program is committed to taking steps to safeguard participants’ financial accounts and personal information from the risk of fraud, cyber threats, and unauthorized activity. If Voya Financial (“Voya”) is the recordkeeper for your plan in the Program, you have access to Voya’s S.A.F.E. (Secure Accounts for Everyone) Guarantee. If any assets are taken from your retirement plan account due to unauthorized activity and through no fault of your own, Voya will restore the value of your account in accordance with the terms of the Voya S.A.F.E. guarantee.

Learn About Voya's S.A.F.E. Guarantee

Be sure to take advantage of the Program’s strong online security by setting up a unique username and password for your online retirement account. Navigate to Participant Login > Register Now and follow the onscreen prompts.

FAQs about handling security threats

You should participate in yearly security trainings by your organization and implement steps to avoid being the victim of identity theft. Visit Voya's security page about protecting accounts to help keep your accounts and personal information safe. 

Along with attending privacy and security training, these tips about what to do following a data breach may be helpful to know should a fraud event occur. 
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