Contact the ABA Retirement Funds Program
By Phone
Participant Service Center – 800.348.2272
Customer Service Associates are available Monday – Friday, 8:00 a.m. – 8:00 p.m., Eastern Standard Time and the Voice Response Unit (automated service) for participant account information is available 24 hours a day, seven days a week.
Voya Retirement Advisors1 – 800.348.2272
Speak directly with an Investment Advisor Representative for help with your retirement account investments. Representatives are available Monday – Friday 8:00 a.m. -8:00 p.m. EST.
Voya Financial Advisors2 – 844.253.8692
Connect with a Financial Professional for financial planning needs outside of your retirement account. Representatives are available Monday – Friday 8:00 a.m. -5:00 p.m. EST.
Account Consolidation Team2 – 866.865.2660
For help rolling over your existing account balance or consolidating your retirement assets contact the account consolidation team. Representatives are available Monday – Thursday 9:00 a.m. -7:00 p.m. EST; Friday 8:30 a.m. -5:00 p.m. EST.
Core Clients – 877.275.3182
Our core clients line is available Monday – Friday, 9:00 a.m. – 5:00 p.m., Eastern Standard Time.
Executive & Preferred Clients – 800.554.0073
Executive & preferred line is available Monday – Friday, 9:00 a.m. – 5:00 p.m., Eastern Standard Time.
Sole Proprietors – 800.752.6313
Our sole proprietors administrator line is available Monday – Friday, 8:00 a.m. – 8:00 p.m., Eastern Standard Time.
New Business Inquiries – 800.826.8901
Representatives are available Monday – Friday, 9:00 a.m. – 5:00 p.m., Eastern Standard Time.
By Mail or Email
By Mail
Regular Mail
ABA Retirement Funds Program
P.O. Box 990073
Hartford, CT 06199
Overnight Mail
ABA Retirement Funds Program
One Orange Way
Windsor, CT 06095
Email us with questions
We look forward to hearing from you.
1Advisory Services provided by Voya Retirement Advisors, LLC (VRA). VRA is a member of the Voya Financial (Voya) family of companies. For more information, please read the Voya Retirement Advisors Disclosure Statement, Advisory Services Agreement and the ABA Retirement Funds Program’s (“Program’s”) Fact Sheet. These documents may be viewed online by accessing the advisory services link(s) through the Program’s web site at abaretirement.com after logging in. You may also request these from a VRA Investment Advisor Representative by calling the Program’s information line at 800.348.2272. Financial Engines Advisors L.L.C. (FEA) acts as a sub advisor for Voya Retirement Advisors, LLC. Financial Engines Advisors L.L.C. (FEA) is a federally registered investment advisor. Neither VRA nor FEA provides tax or legal advice. If you need tax advice, consult your accountant or if you need legal advice consult your lawyer. Future results are not guaranteed by VRA, FEA or any other party and past performance is no guarantee of future results. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All other marks are the exclusive property of their respective owners. FEA and Edelman Financial Engines, LLC are not members of the Voya family of companies. © 2025 Edelman Financial Engines, LLC. Used with permission.
2Financial Professionals are investment advisor representatives and/or registered representatives of, and securities and investment advisory services are offered through Voya Financial Advisors, Inc. (member SIPC). Investment advisory services are only offered through investment advisor representatives of Voya Financial Advisors.